Every designer is part visionary, part detective. We don’t just create—we observe, decode, and reimagine. From the curves of a logo to the silence between two colour blocks, every element carries intention. But in a world obsessed with looking good, I believe great design must go deeper. It must serve a purpose, move an audience, and ethically connect brand to being. and most importantly, most humane participant of something worthwhile.
Having a creative mind that actively generates business ideas is both a blessing and a burden. The same goes for the mind of a designer—constantly in research mode, absorbing the world like a sponge. Whether you’re a seasoned pro or just starting your design journey, this curiosity never sleeps. Every placard, hoarding, social media post, or quote on a T-shirt grabs the eye of a mind trained to notice detail. We’re always learning—spotting design gaps, evaluating aesthetics, and drawing insights from every encounter.
It’s often designers who breathe life into the soul of a brand. From colour palettes to font choices, from element spacing to the emotional resonance of a layout—it all begins here. Design doesn’t just decorate a brand, it defines it. It becomes the silent storyteller that shapes how people remember, interact with, and trust your business.
And that’s why, probably, when designers fall into the trap of getting business ideas, they start from scratch and get lost in their perfections. That’s why I follow a design process that always begins with meaning, not aesthetics. Otherwise, the work consumes the maker instead of empowering them.
Every time, a new opportunity drives in, it is a designer’s brain that has already gone to a research mode, learning the business, the product, the service, the brand, people working on it, their mind-set, what business gap has been tried to fill here or how the customers are going the perceive a particular service or product, how many perspective could be acquired to make the business more appealing to its customers.
Sitting down with a massive colour palette and launching ten different design platforms isn’t where it begins—not for me, at least. The first task is never design. It’s discovery. It’s figuring out who the brand is, what it believes in, and why it exists at all.
Before my laptop heats up with Photoshop or Illustrator or Premiere Pro, or After Effects running, I’m already deep into the rabbit hole. I start by asking questions no one bothers to ask: What market is this brand reaching? Who is the audience beyond the age and gender bracket? What are they thinking, craving, or emotionally needing? I live on tools like Audiense, SEMrush, SimilarWeb, Gemini, Google, and of course—ChatGPT—before a single mood board is made. How can you create something meaningful if you haven’t understood the soul of what you’re building?
I’d love to say it out loud—research is a silent pleasure for designers. Not the kind of research you do to tick a box, but the kind that makes you feel the heartbeat of a brand, the psyche of the audience, the reason why this product should exist.
This is why marketers keep saying: a function alone will never be enough. A design might work well on paper, but if it doesn’t speak to your audience, if it doesn’t reach into their emotional landscape, it’s just another cold, mechanical interface. It’s important to design something that people can use. Design something they remember. Something they feel.
Because that’s where transformation happens—at the intersection of function and feeling.
While working with clients from various cultures with their products and services that reach out to specific cultural groups, it’s practically efficient to keep your eyes and ears open. Communicate their requirement, and speak with them to understand their needs and to learn how that culture functions and how a product or service would benefit that group of audience.
During my project with the team of SOS Kolkata, although I, myself, am Bengali, this was my 1st project with a team of moviemakers in Tollywood, there were some keen factors that I had to keep in mind: The movie, the Story, the team that is making the movie and the Audience and what they like to watch. The theme of the movie was to fight terrorism, the story revolved around a 5-star hotel which was attacked by a group of terrorists, and the audience was a broad group of the state of West Bengal and the states around it. This movie was dubbed in multiple languages. And reached an audience of multiple cultures, backgrounds and beliefs. What I love about this project was the cordial coordination among the cast and the crew behind it.
Similar experience has been with my work on numerous restaurants that serve tastes of various nations, cultures and varieties, fashions that serve the authenticities of people and conscience. Understanding the essence of a brand for its marketing is always a top priority for marketers.
While designing a marketing plan for a brand, one rule remains non-negotiable: never trap your design—or your strategy—in a single dimension. Your customers are not static. They evolve. Their preferences shift. Their expectations rise. And with every interaction they have with your brand, their perception deepens or dissolves. Which means: your design has to evolve too.
The second time a customer walks into your restaurant or watches your movie, they’re not arriving with the same mindset they had the first time. They’re coming with new cravings, new standards, and new moods. So, if your messaging and design remain the same, you’re no longer meeting them where they are. You’re echoing a past version of them that doesn’t exist anymore.
That’s why retention isn’t about repetition—it’s about reinvention. You keep the core of your identity, but you package the experience differently, creatively, intuitively. That might mean redesigning your marketing materials, playing with seasonal visual tones, creating new micro-campaigns, or simply using push messaging tools to understand what your audience is responding to right now—not what they liked six months ago.
For example, when designing recurring promotional materials for food brands, I don’t just repeat layouts. I track data, test offers, play with textures, typography, and narrative hooks that feel fresh while still being familiar. The goal is to invite the customer back, not just to eat, but to re-experience.
What I conclude: Design is a Dialogue between Intention and Contact
Design—no matter how attractive it looks—always comes down to one thing: connection. It’s about understanding the reach of a product and creating an intentional bridge between brand and audience. It’s intention in motion. And when it’s done right, it’s not just a creative success—it’s a business win.
As a designer, my eyes crave aesthetics. But the market always demands more. It demands results. It demands that your message reaches. Like MJ DeMarco said in The Millionaire Fastlane:
“If you can’t get people to your offer, your offer doesn’t matter.”
In other words, your most beautiful design means nothing if your audience never sees it.
So here’s the real design mindset:
That’s the true power of design—it doesn’t just exist to impress. It exists to convert. And that’s how I approach every project: with intention, with empathy, and with reach in mind.